jilly Terms and Conditions

Eligibility and Account Registration

To register and use jilly, you must be at least 21 years of age and physically located in the Philippines at the time of play. By creating an account, you confirm that all information you provide — including your full name, date of birth, and contact details — is accurate, complete, and up to date. Each person is permitted to hold only one account on jilly; duplicate accounts are strictly prohibited and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity carried out under your account is considered your responsibility. If you suspect unauthorised access to your account, you must notify jilly immediately and take steps to secure your login details. jilly reserves the right to request identity verification documents at any time to confirm eligibility, and failure to provide these documents may result in account restrictions. Accounts registered using false information will be closed without notice, and any funds held in such accounts may be forfeited in accordance with applicable regulations.

Platform Use and Acceptable Conduct

jilly is an online entertainment platform intended for lawful recreational use by eligible players in the Philippines. You agree to use the platform only for its intended purpose and in compliance with all applicable Philippine laws and regulations. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools or bots, or engage in any form of fraudulent activity is strictly prohibited and will result in immediate account termination. You must not use the platform in a way that disrupts the experience of other users or places undue strain on the platform's infrastructure. Sharing your account credentials with any third party, or allowing another person to operate your account on your behalf, is not permitted under any circumstances. jilly monitors platform activity to detect irregular patterns, and accounts found to be in breach of these conduct rules will be suspended pending investigation. We reserve the right to void any bets or transactions that are found to have been placed in violation of these terms.

Deposits, Withdrawals, and Transactions

All financial transactions on jilly are conducted in Philippine pesos (PHP) using payment channels available to players in the Philippines. You may only deposit funds from a payment method that is registered in your own name — third-party deposits are not accepted and may be returned or flagged for review. Withdrawal requests are processed subject to identity verification and compliance checks, and jilly reserves the right to request supporting documentation before releasing funds. Minimum and maximum transaction limits apply and are displayed within your account dashboard at the time of each transaction. Deposits made in connection with active promotions are subject to the specific terms of those promotions, which are published on the Promotion page. jilly is not responsible for delays caused by third-party payment processors, banking systems, or network issues outside our control. Any suspected fraudulent transaction will be investigated, and affected funds may be held pending the outcome of that investigation.

Promotions and Bonuses

Promotional offers available on jilly are subject to individual terms and conditions that are published alongside each offer on the Promotion page. Bonuses are credited to eligible accounts in PHP and may be subject to wagering requirements before withdrawal is permitted. jilly reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of abuse or misuse of promotional terms. Players may not hold more than one active bonus of the same type simultaneously unless explicitly stated in the promotion terms. Any attempt to exploit promotional offers through the use of multiple accounts, coordinated betting, or other irregular activity will result in the cancellation of the bonus and may lead to account suspension. Promotional credits are non-transferable and have no cash value outside of the specific wagering conditions attached to them. All promotional decisions made by jilly are final.

Responsible Gaming

jilly is committed to promoting responsible gaming and providing tools that help players stay in control of their activity on the platform. We encourage all players to set personal limits on deposits, session time, and wagering, and to make use of the resources available on our Responsible Gaming page. If you feel that your gaming habits are becoming problematic, you have the right to request a self-exclusion period or a permanent account closure at any time. jilly will honour all self-exclusion requests promptly and will not send promotional communications to self-excluded players during the exclusion period. Players who are self-excluded must not attempt to open new accounts or circumvent exclusion measures — doing so is a breach of these terms. We also reserve the right to proactively restrict or close accounts where we identify patterns of play that suggest a player may be experiencing harm. Responsible gaming is not just a policy at jilly — it is a core part of how we operate.

Intellectual Property and Platform Content

All content on the jilly platform — including but not limited to logos, graphics, game interfaces, text, software, and design elements — is the intellectual property of jilly or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any platform content without prior written permission from jilly. Unauthorised use of platform content may constitute a breach of intellectual property law and will be pursued accordingly. Game content provided by third-party software providers is subject to those providers' own licensing terms, and jilly makes no warranties regarding the availability or continuity of specific game titles. Any feedback, suggestions, or ideas you submit to jilly may be used by us without obligation or compensation to you. These intellectual property rights survive the termination of your account.

Limitation of Liability

jilly provides the platform on an "as is" and "as available" basis, and we do not guarantee uninterrupted or error-free access at all times. To the fullest extent permitted by applicable Philippine law, jilly shall not be liable for any direct, indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from technical failures, game interruptions, or delays in transaction processing. We are not responsible for losses caused by events outside our reasonable control, including but not limited to internet outages, power failures, or regulatory changes. Nothing in these terms limits jilly's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. You acknowledge that online gaming involves financial risk and that you participate entirely at your own discretion. jilly does not guarantee any specific outcome from any game or bet placed on the platform. If you have concerns about a specific transaction or game result, please contact us through the details provided in your account dashboard.

Account Closure and Termination

You may close your jilly account at any time by submitting a request through your account settings or by contacting our support team at the email address shown in your dashboard. Upon closure, any remaining balance in your account will be processed for withdrawal to your registered payment method, subject to verification and any applicable wagering requirements on bonus funds. jilly reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice and without liability. In cases of suspected fraud, money laundering, or other illegal activity, jilly may freeze account funds pending investigation and report the matter to the relevant Philippine authorities. Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in our Privacy Policy. Upon termination of your account for any reason, your licence to use the platform is immediately revoked. Any outstanding obligations — including repayment of incorrectly credited funds — survive the closure of your account.

Governing Law and Amendments

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of jilly that cannot be resolved informally will be subject to the exclusive jurisdiction of the competent courts of the Philippines. jilly reserves the right to amend these terms at any time, and updated versions will be published on this page with a revised effective date. Continued use of the platform after any amendment constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of any changes. If you have questions about these terms or need clarification on any point, the FAQ page is the best starting point, and our support team is available via the contact details in your account dashboard. These terms represent the entire agreement between you and jilly with respect to your use of the platform.